Saturday, February 1, 2020

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Kitchen consultant I would consider to be a new employee. Was helpful but would have preferred not to be rushed into things. Our CSC has been diligent in communication, pleasant to talk to, and most importantly acknowledged our emotions when we felt overwhelmed. Nevertheless, we are in the early stages and will keep updating the review per stage. From the get go Clarendon have supplied amazing customer service, our Pre-site CSC was always helpful and patient with all questions we had and got us through quickly and ready to build.

It just goes to show that with passion, anything is possible. Our pride encompasses everything - our product, our history, and the way we interact with our customers and each other. We are each empowered to make big decisions every day. In the end, it’s our pride in what we do that keeps us accountable, and that drives us to make the best choices every step of the way. We have more than four decades of design, innovation and building experience and we will continue to lead the industry into the future.

Contact info for Clarendon Homes

If you have built a Clarendon home and have a warranty enquiry, please complete the form below. Find out more about how we can help you get started on building your brand new home. Complete the form below and one of our new home consultants will be in touch. Browse through our collection of Ipswich & Logan display homes. Browse through our collection of Brisbane display homes. If you have built a Clarendon Home and have a warranty enquiry, please complete the form below.

clarendon homes customer care

As a further commitment, we’ll also follow up to see if your concern has been resolved to your satisfaction. Speak in confidence to a member of our team for an obligation-free chat about your home care needs. Thank you for taking the time to fill out our online form, we have received your information. If you have built a Clarendon Home and want to access your portal, use the link below. We’re committed to providing the best experience possible.

Excellent Customer Service From Colours to Construction

And from that single home, all those years ago, the Campbell Property Group has grown into one of Australia’s leading Home Builders and Property Developers across New South Wales and Queensland. Browse our complete range of double storey, single storey and acreage home designs. Reviewers at the post-build construction stage also reported that they were enjoying their beautiful homes crafted by solid workmanship. Many were second-time clients of Clarendon Homes, or shared that they wouldn’t hesitate to go with this home builder again in the future.

For any questions, suggestions, compliments or concerns, please feel free to reach out to our team. Our Sapphire Collection homes are built for quality and style, but remembered for their finishing touches. Homes designed for those who want more of what they love on a narrow block, all built to the same high standards Clarendon Homes has built its reputation on. Our Contract Presenter,, was really good at being thorough when going through the contract and tender with us, answering any questions we had and giving us her opinion when we sought it. Her communication was clear and straight forward. Construction quality was generally ok with defects along the way however the majority were fixed prior to each of the major milestones.

About Clarendon Homes

Understanding that this is the first time we undertake a knockdown and rebuild, She guided us with a lot of patience. We can only hope that the rest of this journey is as excellent as is been so far. We are now 2 years in and Clarendon continue to fix the minor issues. Speak in confidence to a member of our team for an obligation-free chat about your live-in care needs.

clarendon homes customer care

If you’re thinking of building or looking for inspiration for your new home, Clarendon Homes NSW has more than 70 double storey, single storey and acreage home designs to choose from. Every design has a range of well-considered floorplan options, facades to match your exterior style, and quality upgrades to personalise your home to your lifestyle. Clarendon said they will spray the mould and completely minimised the damage that was caused because of the risk they took with doing the internal plasterboard without properly protecting it from the weather.

How can Clarendon Home Care help your family?

Our quality inspections are 100% independent because we’re so confident in the quality of our homes. Krzysztof has been working with us for 3 years since moving away from agricultural work. He works closely with our customers, attending to their annual snagging as well as any other issues that may arise. Whenever you see him he always seems to have a beaming smile on his face. Please complete this form with details of your feedback or enquiry and a member of the Clarendon Management Team will be in touch shortly.

clarendon homes customer care

The highlight from my experience in completing the tender and contract stage with Clarendon Homes has been the engaged, helpful, friendly and professional people throughout the journey so far. At no point have I felt pressured, rushed or unsupported (which I can't say the same for some other builders I dealt with). There is a genuine sense of care and empathy for you and your project, all of our appointments and dealings have been productive, relaxed and enjoyable. Ttentive and always accommodating to our requests and nothing was a problem.

My handover is on Tuesday tomorrow, I heard some bad things about them too but my partner was the one who went for them. Who is responsible for organising the occupation certificate after the build. Hi, our Home was built in 2008, I have noticed under the alfresco area the nails which hold the plaster board ceiling are all visible in the end section of the alfresco. I’m concerned about the stability of the ceiling and safety for my family. Why you are unable to refund my tender deposit of $5k even though i pointed you more than 25 mistakes in tender document in comparison to sales agreement and requested cancellation within 24 hrs. Moreover i was never told about any cancellation charges before signing the tender.

We have had a building inspector come in to document the damage and based on the visible mould on the plaster and framing. So far we have had 9 site managers and none of them seem to know what is happening with the build. The handover was supposed to be June 2022 and the bricking is still not complete and the house is still not water tight. This means whenever it rains, the house continues to leak.

Contact Clarendon Homes

He comes across as someone who is very confidant and proud of his work. We’ve been providing award-winning home care since 1994. At the Campbell Property Group, our team is our family, which is why we genuinely care about your wellbeing, and therefore offer a range of support. We offer an employee assistance program which helps you deal with the challenges, concerns or issues that may be affecting you at work or at home through a confidential, personal coaching and counselling service.

clarendon homes customer care

Information you provide will be used for the purpose of assisting your inquiry. If you do not provide this information, we may not be able to help with your inquiry. To access or change your information, please contact us using the details set out in our Privacy Policy. We build across large areas of NSW with display homes located in major regions and estates. View walk-throughs of our stunning display homes and be inspired by our interior design videos.

Then out on site we had great communication with our construction CSC and our site supervisor. Even with any issues that came up they were clear and helpful and we are now happy and settled in our new home. This was the first step for us beginning our build and we were nervous and overwhelmed about the decisions we had to make. Our Colour consultant put us at ease immediately. She guided us through the process with precision and an obvious deep understanding of the intricacies of the industry.

clarendon homes customer care

Hi En D, Clarendon arrange an Interim Occupation Certificate so that you may move into your home after Handover. A Final Occupation Certificate must be arranged by the homeowner from the Certifier or Council who approved your home once landscaping works, including driveways are completed by the homeowner after handover. You need to visit domainehomes.com.au to see the design, and then make sure you select either NSW or QLD as there are small differences. If that doesn't help, then email us on the contact us page and we can email you back a copy of the brochure. Again wherever possible accommodating and overall making the stressful day a pleasant experience.

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